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Feature requests
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Description
Category
Pulse chatbot
Conversations
Statistics
Contacts
Settings
Legacy chatbot
Chat widget
Integrations
Other
UI/UX
Languages
Apps
Uncategorized
The possibility to remove the Legacy website widget from a chatbot
When editing a chatbot you can't unselect the Legacy website widget. Also when deleting the Legacy website widget from Integrations, it is not automatically removed from the chatbot.
0
1
Automatically scrape the URLs in the Web Scraper every 24 hours
2
·
planned
20
Removing Facebook from integrations is not possible
1
·
under review
1
The possibility to have a picture added as trigger for handoff
When a customer sends a picture, the conversation should automatically be handed off to a human agent.
0
2
Add more than 10 documents to the document scraper
The option to add more than 10 documents in the document scraper per chatbot.
1
·
planned
14
Be able to set multiple opening hours
I would like to be able to set multiple opening hours per day, so I can set lunchtimes when we won't be able to answer te question. Also it would be nice to set certain dates for the future, when you know there will be no agent available
1
·
planned
26
Chatbot sees the page the website visitor is on and uses this in conversations
Based on the Chat widget, the chatbot can see on which page the website visitor is on, and use this information within the conversation.
0
7
Templated messages for WhatsApp
As a user i want to start a conversation on Whatsapp.
3
·
planned
17
Possibility to have the Pulse chatbot send documents/attachments
4
·
under review
17
Email integration
1
·
planned
10
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