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Feature requests

Anonymous

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Add phone as a channel

backlog

Option in actions to chain requests after each other

You want to be able to 'chain' requests after each other in Actions. This way you can for example first get an warehouse ID for a product, to then get the the stock information of this product.

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Small x in top right corner to close chat

A lot of our patients indicate they are not sure how to close the chat window. We'd like to suggest to add a little small x or - in the top right corner to help them. We've already added it to the instructions of the chatbot but still clients struggle to minimize the windows. Especially since it automatically opens they haven't pressed the little cirle in the bottom right corner so this interaction is unknown to them.

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Possibility to have the AI Agent send documents/images/attachments

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Possibility to duplicate an AI Agent

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AI Agent sees the page the website visitor is on and uses this in conversations

Based on the Chat widget, the AI Agent can see on which page the website visitor is on, and use this information within the conversation.

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Voice / Microphone feature in the chat widget, to be able to talk to the agent, and have the Agent return a spoken answer too

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Decide if and how often chats are being closed automatically

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Templated messages for WhatsApp

As a user i want to start a conversation on Whatsapp.

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Add Email as a channel

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