Feature requests

We would like the option to have the eye-catcher pop on the end-customer screen after a certain amount of time and/or number of pages visited. Examples After 3 amin session of browsing the website the eye-catcher pops up/ is activated- After having visited 6 different pages, the eye-catcher pops up/is activated

In the design examples when using text its shows you can use entire space, when using an image it only uses verey limited space. Can that be increaesed with a setting?

It would be nice if all other widget labels in the caht like 'thinking' 'preparing answer' would also change to that language

These buttons (facebook, mail, phone) have a fixed settings and are not always readable with a background est

At this point there is no way to close - or ask the user to- a running chat based on idle time. It's not a setting and cannot be setup via the instructions according to support

Ask the user in the end of the conversation, if the conversation was useful. They can then upvote an downvote. If they downvote there should be the option to provide more detailed feedback. There should then be an analysis in the dashboard how many people upvoted and downvoted and there should be an option to also read the feedback.

Currently it is showing both the first and last name. You want to be able to hide the last name in the chat widget.

This gives customers the option to keep chatting with the AI Agent.

As a user of the chat i wan't to give my details, so when i start a chat, the company can call me or send me an email about my chat. Or de employee can contact me when he missed the chat.

You can now replace the launcher with a custom image, but you cannot change the size. We want a bigger launcher