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Feature requests
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AI agent(s)
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Inbox (0)
AI agent(s) (79)
Domain knowledge (0)
Web Crawler (0)
Document Scraper (0)
AI search (0)
Safety filters (0)
Handoff (0)
Actions (0)
Instructions (0)
Interactive tester (0)
Contacts (8)
Statistics (22)
Chat widget (62)
Other Apps (1)
Settings (30)
UI/UX (8)
iOS app (0)
Other (6)
When someone fills out their contact details in the conversation with the AI Agent, this should be filled in at the Contact in custom fields.
3
·
complete
10
Connect multiple Facebook/Instagram accounts
I would like to connect multiple Facebook accounts to my platform.
8
·
complete
10
The ability to permanently delete agents by ourself
At this moment, you can only deactivate agents and you have to submit a support request to permanently delete an agent. We would like to have the ability to delete them by ourselves.
24
·
complete
20
Handoff: I would like to see a button to forward conversations to an agent
Instead of asking the end user to send the trigger word, it would be nice if the AI Agent can send a button to forward the chat to an agent. This makes it easier for end users to start a live chat
3
·
complete
1
Possibility to have an interactive avatar
5
·
complete
1
Open the correct conversation by clicking on a notification
Once you get a notification of a new incoming message (on the desktop app) it would be nice if you click on the notification it would open the corresponding conversation.
19
·
complete
5
We would like to add the font Ubuntu
For the font in de chatbot widget we would like to see Ubuntu added https://fonts.google.com/specimen/Ubuntu/license
3
·
complete
1
Chat widget should stay minimized when going to a new page, even with the open widget automatically setting on.
When you have the open widget automatically setting on and a customer minimizes the widget, the widget should not open again on a new page.
3
·
complete
1
Increase amount of characters in the domain knowledge to 4.000
It would be great to have the option to add more characters in the domain knowledge.
2
·
complete
6
When clicking "Start Crawling" I only want to crawl the selected URLs. Not all URLs.
When I make a selection of urls, I expect the Web Crawler to only crawl the selection instead of all URLs
2
·
complete
3
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