Measure AI Agent interactions with Google Analytics in Chat widget
complete
Charl Haas
You want to measure:
- Clicking on the links in the chat conversations
- What type of interaction has there been? For example, opening the welcome screen, clicking on contact options, starting a conversation, closing the widget, handoff to human
- On which day and time is the AI Agent used the most
Milou Wolsing
marked this post as
complete
You can use our event listeners to track these interactions. More information here: https://docs.watermelon.ai/docs/help-center/developer-resources/event-listeners#event-listeners
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