OpenAI data now stored in Europe 🇪🇺
Great news! We’ve transitioned all our AI models to European servers, following OpenAI’s new EU data storage option. This ensures improved compliance with European regulations and greater data security while maintaining GDPR compliance.
Loading state login page
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Logging in will look a little different now: we created a spinner loading state for the login page.
Bug fixes 🛠️🐛
  • Resolved chatbot takeover issue
    – The chatbot will no longer unexpectedly take over conversations from agents.
  • No modifying of JavaScript elements
    – The chat widget script will no longer interfere with existing JavaScript elements.
  • Disconnected channels
    – Channels removed from Integrations will no longer appear as connected or available channels in Pulse.
  • Long WhatsApp company names
    – You can now connect WhatsApp accounts with long company names to Watermelon without issues.
  • Improved Instagram and Facebook account deletion
    – You can now delete an Instagram account even if the connected Facebook account is no longer linked.
  • Implemented API update for Facebook and Instagram removal
    – Removing a Facebook account now also removes the connected Instagram account automatically (since Instagram cannot be connected without having Facebook connected).
Retirement of Legacy chatbot
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For our longtime customers: We’ve officially retired the last remnants of the Legacy chatbot. This marks the end of an era, allowing us to fully focus on the future of AI chatbots. 🚀