We’ve introduced two powerful updates to make managing contacts effortless:
Automatically Capturing Browser Data
Key browser and session data (like language, browser type, OS, first seen, and more) is now collected automatically and added to contact profiles.
This feature is enabled by default. To change this setting, go to:
- Apps > open your chat widget > Placement.
- Toggle Automatically capture browser data on or off.
Looking for more information? Check out our Help Center article
Automatically Fill in Default Fields
Your AI Agent now auto-fills fields such as first name, last name, email, and phone number based on information shared during chats, no manual work needed.
This feature is enabled by default. To change this setting, go to:
- Settings > Fields > Automate fields.
- Enable or disable automatically fill in default fields.
Need more info? Check out our Help Center article