Here are our latest updates! 🔥

Bug fixes:

Opening hours reset issue
: When turning off the out-of-office message, opening hours no longer change back to default.
Closing Conversations
: Conversations we're not automatically closed. Now they are automatically closed every four days again.
Conversations visible to new agents
: After creating a new agent in Watermelon and switching to Conversations, no conversations were be visible until you refresh the page. Now they are immediately visible.

Improvements:

Clearer crawling status
: While the web crawler is running, you will now see a message informing you that you can already start chatting and that crawled pages are being added to the chatbot's knowledge.
WhatsApp connection feedback
: After connecting a new WhatsApp number, you will now receive clearer guidance on what happens next after completing the Facebook steps.
Out-of-office default hours
: The default out-of-office settings are now: Monday to Friday from 09:00 to 17:00, and Saturday & Sunday set to 'off'.
Consistent domain knowledge titles
: Titles in the domain knowledge section will now always start with a capital letter.

Let us know if you have any feedback so we can keep on improving! 🚀