4
Can't save multiple choice answers
closed
Alexander Wijninga
closed
A
Alexander Wijninga
We tested this out, you can't save the buttons because they are empty. Empty buttons can't exist. We will move this to user experience feedback.
Bas Bakker
open
A
Alexander Wijninga
planned
Jill Wingender
You can avoid this by:
- Add tekst to the empty multiple choice option and click on save.
- Add tekst to the empty multiple choice option and click on delete.
Now you can see the workflows of the other multiple choice options.
Jill Wingender
It would also be nice if you don't need to save a multiple choice option, before you can view the flows of the other multiple choice options. If I don't click on save, it seems like all the options are having the same flow. But this is not the case.
Stefan Almuli
under review
Jill Wingender
You can avoid this issue by not delete an empty button. If it does occur again, perform the following steps:
- Open the conversation again.
- Reload the conversation (by reloading the page or re-open the conversation flow).
- Now fill in the empty buttons with text. It doesn't matter what you are filling in.
- Now delete the buttons you have just filled in.
- You are now able to save your multiple-choice answers again.